Description:
The course meets the recommendations outlined in the Office of Personnel Management’s Federal Supervisory Training Framework and its Leadership Competencies. By focusing on OPM’s recommended “soft skills” for supervisors, these skill sets lay a solid foundation for both federal and non-federal supervisors.
Duration:
5 days
Level:
Intermediate
Who Should Attend?
This course is designed for new supervisors as well as participants in supervisory development programs. Experienced supervisors who want to update and refresh their leadership competencies will also find this course invaluable.
Credits:
3 CEU'sLearning Outcomes:
- Demonstrate your interpersonal skills and decisiveness
- Build effective groups or teams
- Successfully transition to a supervisory position
- Recognize the "big 10" most common problems facing government supervisors
- Provide feedback that motivates employees
- Delegate work confidently and manage employee performance
- Manage a diverse workforce
- Define and meet customer expectations
- Identify staff training needs
No sessions scheduled
Other Recommended Courses:
- Emotionally Intelligent Leaders (LEAD8007)
- Module 1
- Introduction to the Course
- Module 2
- Transitioning Into Supervision
- Module 3
- Building Quality Relationships Through Effective Communication
- Module 4
- Inspiring a Motivated and Committed Workforce
- Module 5
- Maximizing Your Cultural Competence
- Module 6
- Managing and Resolving Conflict
- Module 7
- A Model for Performance Excellence
- Module 8
- Analyzing and Addressing Performance Problems
- Module 9
- The Supervisory Challenge
